// Solutions · Public Sector

AI for public administration, authorities and municipalities

Review files, draft memos, answer citizen enquiries: Mindverse Studio takes on the written work inside the procedure — citing your own legal bases, processed in Germany. The signature stays in the office.

Processing
100 % Germany
Models
Sovereign available
Trial
7 days · no card
Memo draft DE-Hosting
BIU KI-Assistent DOCX · PDF
Umformulieren ✦
Sovereign models Source, not phrasing

// AI assistance

An AI assistant that reviews files, finds the legal basis and drafts the memo

The three tasks that consume the most writing time in day-to-day administration — and where AI has the biggest lever.

Case 61.2-2026-118

Memo on outline planning

Draft
  1. File review Reviewed

    7 documents · ordered chronologically

  2. Facts Drafted

    Application, statements, site visit

  3. Legal basis Cited

    Bylaw § 4 (2) · service instruction 11

  4. Assessment With you

    Outline ready · discretion is yours

AI note: The environmental department's statement of 12 May contradicts the application on the question of soil sealing — please assess.

// Memo

The AI assembles the facts. You write the assessment.

In most cases the effort sits not in the decision but in the gathering: the application, statements from several departments, deadlines, prior history. Upload the file — including scans, text recognition handles the rest. The AI orders it chronologically, brings conflicting statements together and presents the outline of the memo.

  • Chronology built automatically from application, statements and correspondence
  • Contradictions between departments are flagged, not overlooked
  • Applicable passages from bylaws and guidelines are cited
  • Your memo template as the structure — the AI fills, you assess

// Digital sovereignty

Public sector data does not belong in someone else's cloud

Social security confidentiality, tax secrecy, residence registration law: for public authorities the processing location is a condition, not a preference. Mindverse is built for that from the ground up — not certified after the fact.

Processing in Germany

Data centres in Germany, region eu-de. With sovereign models the language model stays on German infrastructure too — no third-country transfer along the processing path.

Documents for procurement

Processing agreement under Art. 28 GDPR, details on sub-processors, technical and organisational measures and the deletion concept — prepared for procurement offices and data protection officers.

No vendor lock-in

The architecture is model-independent: choose between European, open and sovereign models and stay able to switch, instead of being tied to one provider.

Traceable for auditors

Roles and permissions per department, audit logs covering access, and logs for automated runs. Every AI statement points to its source.

Data path

01

Intake

Encrypted transfer into your organisation workspace.

02

Processing

Data centre in Frankfurt am Main, region eu-de.

03

Model

Sovereign models entirely on German infrastructure.

04

Evidence

Access and runs documented in the audit log.

No automated administrative acts

Mindverse Studio issues no official decisions and exercises no discretion. § 35a of the German Administrative Procedure Act permits a fully automated administrative act only where a legal provision expressly provides for it. The AI reviews and drafts — the responsible official signs.

Security in detail

// Mindverse Studio

Your service instructions become the AI's working basis

Bylaws, guidelines and templates already exist. Mindverse Studio makes them searchable — and turns them into the source behind every AI answer.

// Knowledge bases

Bylaws, guidelines and templates as a reliable source

Add bylaws, service instructions, funding guidelines and template letters as a knowledge base. The AI answers from exactly those documents and names the source — released to the whole organisation or only to one department.

  • Answers with a source instead of general internet knowledge
  • Release levels: private, department or organisation-wide
  • OCR and full-text search across scanned legacy archives
Discover knowledge bases
Bylaws & guidelines DE-Hosting

Wissensdatenbank

Unternehmenswissen

1.284 Dokumente

Produkthandbuch-2025.pdf

PDF · 214 Seiten · vor 2 Std

Indexiert

Vertriebsleitfaden.docx

DOCX · 36 Seiten · vor 1 Tag

Indexiert

intranet.firma.de

Website · 128 Unterseiten

74 %
Semantische Suche mit Quellenangabe… ⌘K

// Meetings & minutes

The session becomes the minutes

Upload council sessions, committee meetings and internal discussions as audio or video. Transcription returns text with speaker recognition and timestamps — and from it a structured set of minutes with resolutions and an action list that you only need to review.

  • A 60-minute session becomes a draft set of minutes in minutes
  • Speaker recognition and timestamps for traceability
  • Resolutions and actions extracted as a list
Discover transcription
Session → minutes DE-Hosting
59:42
Sprecher 1
Sprecher 2
✓ Protokoll & Aufgabenliste erstellt

// Automation

Recurring procedures as a workflow — with sign-off

Pre-checking incoming applications, recurring reports or series correspondence are defined once as a workflow. Anything unclear or above a threshold goes automatically to the responsible official — nothing leaves the building unsigned.

  • Visual workflow builder with an approval step
  • Triggered on a schedule or by an event
  • Event logs for every run — documented and audit-ready
Discover workflows
Application workflow DE-Hosting

Trigger

Neue E-Mail

Wissen

RAG-Suche

KI-Schritt

Antwort entwerfen

Freigabe

Human-in-the-Loop

Wartet
Letzter Lauf erfolgreich · vor 2 Min 100 % +

// Areas of use

Where public authorities work with Mindverse

From building control to the council office — wherever a case file has to become text.

// Background

AI in public administration: what actually holds up today

Not the automated decision but the cited groundwork is where language models stand up inside a procedure.

The staffing gap is here — the workload is not going away

Public authorities will lose a substantial share of their staff to retirement in the coming years, while procedures and documentation duties do not shrink. AI does not replace posts, but it takes text production off the remaining staff: the memo, the letter, the paper, the report. The content editor supplies the draft; the judgement stays in the office.

Without a source, an answer is unusable in administration

Information that cannot be traced back to a bylaw, guideline or service instruction is worthless in an administrative procedure — and a risk if there is an appeal. That is why Mindverse Studio works against your own documents: answers come from your knowledge bases and name the source. Anything unsupported is flagged as unsupported.

Sovereignty decides procurement, not functionality

In the public sector AI projects rarely fail on missing features; they fail on the question of where the data sits and who can reach it. With processing in Germany and sovereign models that question is answered before it stalls the project. The technical detail is set out under security.

People decide, machines draft

§ 35a of the German Administrative Procedure Act permits a fully automated administrative act only where a legal provision expressly provides for it — and never where discretion applies. That is not a limitation but the workable division of labour: the AI reviews and drafts, responsibility stays with the person who signs. Exactly this model is implemented by workflows with an approval step.

// FAQ

Frequently asked questions about AI in public administration

Why is digital sovereignty more than a buzzword in the public sector?
Because it is asked about during procurement. Public authorities process data covered by social security confidentiality, tax secrecy or residence registration law — for them the processing location is a condition, not a preference. Mindverse processes in German data centres, and with sovereign models the language model itself also runs on German infrastructure. That lets you answer the third-country transfer question with a clear no, rather than a reference to standard contractual clauses.
Does the AI decide on applications or issue official decisions?
No. Mindverse Studio prepares: it reviews files, summarises facts, drafts memos and letters. A fully automated administrative act is permitted under § 35a of the German Administrative Procedure Act only where a legal provision expressly allows it, and any margin of discretion rules it out. The decision and the signature therefore stay with the responsible official — the AI supplies cited groundwork.
How does procurement work?
Mindverse Studio is provided as software as a service and can be procured through the usual contract templates; the data protection basis is a processing agreement under Art. 28 GDPR. For tender documents we supply details on processing location, sub-processors, technical and organisational measures and the deletion concept. Talk to us early — most questions from procurement offices can be settled in advance.
May personal data from case files be processed?
That depends on the legal basis in the relevant procedure and on your own data protection impact assessment — nobody can take that assessment off your hands. What we supply are the technical preconditions: processing in Germany, a processing agreement under Art. 28 GDPR, no use of your content for model training, role-based access and logging. Where it is workable, we also recommend pseudonymisation.
Can the AI take our service instructions and legal bases into account?
Yes, and that is exactly where the value lies. Service instructions, bylaws, guidelines and template letters go in as a knowledge base. The AI then answers from exactly those documents and names the source — instead of drawing on general internet knowledge that knows nothing about your municipality.
Does AI help with citizen enquiries and plain language?
Yes. Incoming enquiries can be classified, routed to the right department and answered as a draft based on your legal bases. Equally, decisions and information texts can be rewritten in plain or easy-to-read language — an area where authorities carry a heavy workload and language models perform demonstrably well.
How can use be evidenced to data protection officers and auditors?
Through roles, permissions and logs: who may see which knowledge base, use which model and approve which draft is configurable; access and automated runs are logged. See Teams & Companies for how this works organisationally.
What does it cost for a public authority?
Mindverse Studio starts at €19 per user and month; Team and Enterprise plans add governance features, sovereign models, SSO via OIDC and audit logs. You can try it free for 7 days without a credit card — full details on the pricing page.

// Get started

Sovereign AI for your organisation

Try Mindverse Studio free for 7 days — or let us show you in a demo how a memo is drafted with AI.

GDPR-COMPLIANT · SERVERS IN GERMANY · SOC 2 PROCESSES